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A printer is essentially a service provider. As with any service industry, therefore, the essential points to consider are:
- Speed of response
- Quality of product
- At what cost does one get these.
You would rarely find a printer who doesn’t claim these as his strengths. How do you then make an informed choice?
We at Repromen ask any prospect to “visit us and see for yourself our facilities before you think of giving us a job”.
And to date, no one who has seen Repromen facilities has had any hesitation in entrusting their jobs to us.
This is the platform on which Repromen has been built - to deliver what we promise, in time, every time to the users’ full satisfaction. Reason, why most of our clients have been with us for a long time?
Obviously, you can do this only if you are fully equipped – right from designing, pre-press, printing machines and binding machines. But then machines do not produce your job, men do. Repromen today has a large number of printing technologists with long years’ in house experience who make this happen.
Will men and machines alone produce consistent happiness? Unless they are trained to do those magic -“Customer Satisfaction”. Again, do a quick check! Speak to anyone who has worked with Repromen and feel it for yourself.
All this has come about from the founder’s belief in the good old saying “Customer is King”. Naturally, for someone who has spent over two decades in India’s No: 1 advertising agency (HTA/ JWT), what else could be more important than “Customer Delight”?
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